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For emergency situations, such as exposed rebar or any other serious safety hazard, please call the Public Works Department at 972-412-6287 during regular business hours (8:00am -5:00pm weekdays) or Police Dispatch at 972-412-6201 after regular business hours. Repair for potholes that pose a serious safety hazard are relayed immediately to a City Streets Crew, which will remove the rebar on the same day the request is received.
To report a pothole that is in disrepair please click on Submit a New Request
To submit a public works service request to replace a missing sign please click on Submit a New Request
To report a water or sewer leak please Submit a New Request
Should the leak require emergency attention please call the Public Works Department at 972-412-6287 during regular business hours (8:00am - 5:00pm weekdays).
To report an emergency after regular business hours please contact Police Dispatch at 972-412-6201.
To report a water quality issue please Submit a New Request If you are experiencing a water/sewer related emergency please call Public Works directly at 972-412-6287 during regular business hours, which are 8:00am – 5:00pm weekdays.
To report an emergency outside of regular business hours, please call Police Dispatch at 972-412-6201.
To report debris on a public street please click on Submit a New Request
For emergency situations please call the Public Works Department directly at 972-412-6287 during business hours (8:00am - 5:00pm weekdays).
For after hours emergency assistance please call Police Dispatch at 972-412-6201.
4402 Industrial St. Rowlett, TX 75088
If you mail your certificate we will return your tags by regular mail.
If your property is located in Rockwall County, you may visit Rockwall Central Appraisal District website or you may contact a representative at 972-771-2034.
However, if you are a Dallas County Rowlett resident, you will receive two tax bills. City taxes and County taxes will be collected by the Dallas County Tax Office or you may reach them at 214-653-7811. School taxes will be collected by the Garland Independent School District Tax Office or you may reach them at 972-494-8570.
And if you are a Rockwall County Rowlett resident, you will receive three tax bills. City taxes will be collected by the Dallas County Tax Office or you may reach them at 214-653-7811. Rockwall County taxes will be collected by the Rockwall County Tax Office or you may reach them at 972-204-6130. School taxes for the Rockwall Independent School District will be collected by the Rockwall Central Appraisal District or you may reach the appraisal district at 972-771-2034.
Public Works Department, 4310 Industrial StreetBusiness Office, Annex Building, 4004 Main StreetCity Secretary's Office, City Hall, 4000 Main Street
When using the Landfill Pass, the resident will need to present their driver's license and current water bill to the City of Garland attendant.
The Hinton Landfill is located at 3175 Elm Grove Road in Garland, Texas. Should you need to contact the landfill, please call 972-205-3670. You may also view the Landfill Pass Information Brochure
If you are a Rowlett-Rockwall County resident, you may register your vehicle at the Rockwall County Tax Office located at 101 S. Fannin Street in Rockwall, Texas or contact the tax office at 972-204-6130.
To homestead your property, you will need to contact the county appraisal district in which you reside. For Dallas County properties, you may visit the Dallas Central Appraisal District website or you may contact a representative at 214-631-0910. For Rockwall County properties, you may visit the Rockwall Central Appraisal District website or you may contact a representative at 972-771-2034.
Should you need to appear in person, you may check for the closest license office in your county at License Office Map.
Visitation is limited to the following:
Payment Methods are:
If the person is being held for a Class "B" or above charge, and the charge will be filed through Dallas County, you will either need to pay the money at Dallas County (Lew Sterritt) or go through a Bail Bonds Company. If you do not post a bond, then the inmate will be transferred to Lew Sterritt.
If the person is being held for a Class "B" or above charge, and the charge will be filed through Rockwall County, you may post a Cash Bond at Rowlett PD. Only cash will be accepted. If you would like to post a Surety Bond, then you may contact a Rockwall County Bail Bonds Company to post the bond. Dallas County Bonds will be accepted.
Once a complaint has been reported an expert will survey the property looking for larva, adult mosquitoes, and standing water. If larva are found the source will be treated with larvacide. Dallas County can also place a trap out overnight to get a representative count on the adults and test the adults to determine if they are carrying disease.
Currently, Dallas County is not spraying to exterminate adults unless a group of mosquitoes is found to be carrying a disease.
For mosquito related service please submit a service request to the online Citizen Action Center, or Development Services at 972-412-6125.
A copy of the Certified Food Manager’s certificate and their driver’s license is required with your application.
If you have additional questions, please call 972-412-6125. Food Service Permit
There are three basic types of graffiti:
You should, however, report incidents of graffiti on your property to 9-1-1. This will generate a police report and help the Police Department track activity patterns. That, in turn, influences our decisions on how to deploy our resources. Finally, experience shows that when graffiti is swiftly removed, within 48 hours of its occurrence, it is less likely to show up again in the same location. If the goal of the perpetrator is to gain attention, let’s deny them that and encourage them to move elsewhere.
Their phone number is 512-463-5555.
File Your Neighborhood Association's Articles of Incorporation with the State
Important Facts About Tax-Exempt StatusYour Neighborhood Association may obtain tax exempt status if it is incorporated by the State as a non-profit corporation and organized solely for charitable purposes. This includes organizations dedicated to:
If this is your first time submitting an online application, you will need to create an account and select a username and password. After creating your account, you will be able to login and build an application. This application will be saved so that you may use it to apply for multiple jobs without having to create a new application each time. Resumes and other pertinent information can be sent as an attachment in the online application process. This is a secure site, and only authorized City employees have access to your information. Please view our Online Application Guide for step-by-step instructions on how to create an account and apply online.
Although all applicants who meet the minimum qualifications are considered, those candidates whose background, experience, and education are most closely related to the position may be considered first. Not all applicants will necessarily be interviewed.
An employee whose DPS driving record is evaluated with a score of six (6) or more demerits in the last three (3) years (5 years for a DWI violation) will be removed from driving and placed in an available position in the department for which he/she is qualified and offered the position. If no position is available, the employee may be terminated.
Please view the Driver's Standards evaluation tool which is used to assess driving records for the City of Rowlett’s applicants and employees.
For adults and young adults (17 years and older):
For children under 17:
If you discover that your card is lost or missing, contact the Library immediately so that staff can render the card inactive. Replacement cards are available at a cost of $1.00.
As with any Wi-Fi access, you should disable file sharing and print sharing and maintain up-to-date anti-virus protection. Printing is available from personal devices using the PrinterOn App or website. Printing is also available from the Library's public computers.
Monday - Thursday: 9:30 a.m. - 8:20 p.m.Friday - Saturday: 9:30 a.m. - 5:20 p.m.
To use the Public Computers:
Printing is available for $0.15 per page for black-and-white prints and $1.00 per page for color prints.
The Library does not offer a fax or scanner service at this time.
Rowlett residents may obtain a TexShare card to borrow materials from participating libraries. To obtain a TexShare card you must have been a Library card holder with Rowlett Public Library for at least six months and your account must be in good standing. Lending policies will vary by library.
Renewals may be made in person, by telephone or through the Library’s online catalog.
After the first time, a total of 50 items may be checked out on a library card.
This can include up to 20 of each of the following types of materials:
Up to 10:
Up to five:
Items may be renewed two times if there are no requests on the materials.
We will notify you when the request is filled then hold the item at the Circulation Desk for three days for you to pick up.
A maximum fine of $10 per item is charged. If an item is overdue for an extended amount of time the material will go to a lost status and the price of the book will be added to your account. The price of the book will come off of your account if the overdue item is returned, but any fines associated with the item will remain on the account.
If a lost item is paid for then returned in good condition, the replacement cost will be refunded. The processing fee is not refundable.
If a returned item has been damaged, we will determine whether the item can be repaired or whether it must be replaced.
If it can be repaired, a fee to cover the repair costs will be charged. If it needs to be replaced, we’ll charge the price of the item plus a $5 processing fee.
We cannot accept purchased/used books to replace lost books.
Zoning laws serve several functions. They protect existing businesses and residences. For example, in a city without zoning laws, a company could build a factory in the middle of a residential zone, potentially impacting the quality of life for residents. Zoning laws ensure that land use is consistent within a specific area of the City, and that conflicting uses like heavy industry and residential housing are kept isolated from each other for the convenience of all.
Many cities also use zoning laws to protect their look and feel. For example, a law could restrict buildings in a certain zone to a set number of stories, or it could block the construction of apartment complexes within a particular neighborhood. Zoning laws are also used to ensure that neighbors do not infringe on each other with new construction; for example, most zoning laws require the footprint of a new structure to be significantly smaller than the lot it is built on, ensuring that people don't, for example, build homes which block the views of neighbors.
To find out what your property is zoned you can visit our GIS website. There you will find an interactive map as well as static maps with information about zoning. To know what uses are permitted in a certain zoning district please refer to the use chart found in section 77:301 of the Rowlett Development Code . This is a guide and depending on the property other restrictions may apply so please contact staff for detailed information about specific locations.
City Requirements:1 - 24" x 36" mylar with original seals and signatures, stamped with County recording information.1 - 18" x 24" mylar with original seals and signatures, stamped with County recording information.7 - 18" x 24" blackline copiesA digital copy in DWG. format. (NOTE: Plat will not be released for filing until Autocad File Received).
Dallas County Plat Recording Requirements: 2 - 24" x 36" blacklines with original seals and signatures1 - Original tax certificate for the platted property
Rockwall County Plat Requirements: Verify with Rockwall County Clerk at 972-204-7000.2 - 18" x 24" mylars with original seals and signatures1 - Original tax certificate for the platted property for Dallas County.1 - Original tax certificate for the platted property for Rockwall County.
**If an approved plat is not filed with the county within 180 days following approval, the approval is null and void.**
Using this information, try to locate your property pins - iron rods inserted into the ground in each corner of your property (you may need to use a metal detector to find them). Stringing a line (or laying a garden hose) between those pins will give you a fairly accurate idea of where your property lines are.
You may also want to hire a surveyor to determine your property corners and property lines.
Please be aware that fingerprinting is done in the jail. Persons under 18 are not permitted in the jail and we have no facilities to accommodate small children.
The Texas Department of Transportation provides guidelines to the wrecker service companies regarding release of vehicles. This is not controlled by the City of Rowlett Police Department. To view the curent TxDOT regulations regarding vehicle storage facilities and vehicle releases please follow this link to the TxDot website. To obtain your vehicle, you must contact the appropriate wrecker storage company and pay the impound/storage fees accrued.
If your vehicle has been impounded as evidence in a criminal action, or a law enforcement HOLD has been placed on the vehicle, you should contact the City of Rowlett Police Department Criminal Investigation Division between 8:00 AM and 5:00 PM Monday thru Friday. For detailed information please visit the Vehicle Towing Page.
-By telephone by calling the appropriate division/section-By email to the appropriate division -By mail by sending a letter to:
Chief Mike BrodnaxRowlett Police Department4401 Rowlett Rd.Rowlett, Texas 75088
or by using this online form.
Annual contracts have been awarded for all sections.
Section I will bid again in mid-2019 if all renewal options are exercised – (1 Year Contract and 4 ea., 1 year renewal options)
Section II will bid again in early 2022 if all renewal options are exercised - (1 Year Contract and 4 ea, 1 year renewal options)
Section III will bid again in early 2022 if all renewal options are exercised - (1 Year Contract and 4 ea, 1 year renewal options)
Section IV will bid again in early 2022 – (1 Year Contract and 4 ea, 1 year renewal options
1) Look at the Service Period on your bill. This information can be found on the top right-hand corner of your bill under the Account Information Section. Think back to this time and try and remember if there were any changes in household habits (for example, you may have watered extra days, had extra guests, etc.). If so, this is probably the reason your bill has increased.
2) Compare the consumption during this period with the consumption of the same time period last year. Most households following the same trends each year.
3) Check for leaks. Check to make sure there are no faucets left running or leaking toilets. You may come into the Business Office and request a toilet tablet that will show if there are any leaks in your toilet. Monitoring your meter will also help to determine whether you have a leak on your property. First, turn everything off that requires water including your automatic ice maker. Then, go to your meter, located in front of your house (between the sidewalk and street) to see if there is movement on your meter. If there is movement on your meter and you have turned everything off, you most likely have a leak. If this is the case, you will need to contact a plumber in order to locate the leak.
If you have completed all of the above checks, call the Business Office at 972-412-6105 or email us at email@example.com to request a re-read of your meter.
P.O. Box 660054Dallas, TX 75265-0054
When leaks occur from the water meter or from the piping infrastructure from the water meter to the water main, the City is responsible for the cost of repairs and should adjust the customer’s account if it is clear that the lost water went through the meter. City staff can determine the approximate amount of water that passed through the meter by comparing readings to previous periods.
The specific point where the City becomes responsible for a leak, begins with the meter. However, if a leak occurs at the connection point of the property owner’s water line and the City’s meter, then the responsibility will be the property owner as they or their contractor is responsible for making that connection. The only time that the City will be responsible in this case is if the meter tail itself is damaged and causes or contributes to the leak. More...
Weather plays a big factor in consumption. Some customers have electronic irrigation systems that run even when raining while other customers use manual systems and closely watch the weather. Also, long periods of hot, dry weather tend to turn the grass brown and individual customers vary in their desire to address that issue.
Water pressure issues may also involve losing pressure when a toilet is flushed. However, this is not as much a serious problem as it is an annoyance. If you live in a two family house (i.e. Duplex) and are constantly competing with the neighbors for water pressure, you may want to have a professional plumber make sure your pressure regulator is working (or if you need one at all).
We are located at:5304 Main St.Rowlett, TX 75088Google Map
We are just behind Rowlett High School and the Rowlett Community Centre.
The 2010 prices have not been determined. Please check back with the website closer to the summer season for details and information.
The hours for 2010 have not been fully decided. Please check back with the website closer to the summer season for details and information.